Thursday, April 26, 2012

FRUSTRATING INTERNET SPEEDS IN KENYA

Who knows what is happening with internet speeds in Kenya? I have been experiencing a lot of problems with internet connection. The speeds have suddenly become pathetic and the internet itself is also very unreliable. Sometimes it is on and good and other times it is down and out. You can try to image how frustrated one becomes when running a cyber cafe. Worst still, some customers think you have throttled your speeds so that you can steal from them. Anyone out there who knows what is happening, am I alone or other people are suffering too?

Kenya is a country that boosts of having four fiber cables for linking it with the internet hubs, but I can't believe what we are going through. The four fiber cables are for the following bandwidth suppling companies:-
  1. SEACOMS
  2. TEAMS
  3. EASSY
  4. LION
Many Kenyans are nowadays relying heavily on internet especially for communication and conducting their online businesses. With the introduction of these four fiber cables, one expects to see very fast internet speeds but it is actually the opposite. I wish to know what is happening with our Internet Service Providers. Are they asleep or they have been incompetent in their service delivery?

In order to achieve vision 2030 goals and daydreams, we need fast, reliable and affordable internet so that we can be able to communicate and conduct our online businesses without seeing this nagging message of server not being found. My question is, which ISP do you thin is the best, offering reliable services and excellent customer support?

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